The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are China-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Hippie Cartel is committed to the health and well-being of our team members, partners, and loyal customers during these unprecedented times, as everyone faces new challenges and adapts to the situation we are facing as a society.
Please know that at Hippie Cartel, we are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
Our teams are working overtime to produce and ship the top-quality Hippie Cartel line of products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-7 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use epacket which is a US postal service product which typically takes 7-21 days. For other international deliveries the shipping time may vary.
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time [link to your tracking page]. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.
Thank you in advance—not only for your loyalty to Hippie Cartel, but for your patience! The staff at Hippie Cartel are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.